Pre-action protocols and letters of claim

Pre-action protocols are contained within the Civil Procedure Rules and set out the steps the court expect parties to take before commencing proceedings for a particular type of claim. The protocols do not have the status of court rules but should be followed whenever litigation is contemplated. The pre-action protocol requirements do not effect any limitation period and a claim must always issued with the court within the time limits set.

Their purpose of pre-action protocols is to encourage the parties to settle disputes themselves by ensuring that they both have all the information required to consider a settlement and to encourage the use of Alternative Dispute Resolution (ADR) methods such as mediation and arbitration.

Failure to comply with a Pre-action Protocol will always be taken into account in any court proceedings which are issued.

The court may decide that there has been a failure of compliance when a party has—

(a) not provided sufficient information to enable the to be met;

(b) not acted within a time limit set out in a relevant protocol, or within a reasonable period; or

(c) unreasonably refused to use a form of ADR or failed to respond at all to an invitation to do so.

The defaulting party may be ordered to pay additional costs resulting from his failure. If he is awarded costs by the court, the amount may be reduced on account of his failure.

The requirement for a delay before issuing a claim is intended to allow a defendant to investigate, consider and respond to the claim before the cost and involvement of the court becomes necessary. Offers of settlement must be put and considered and if not accepted both parties position will be clarified and can be dealt with by the court if necessary as quickly and simply as possible

There are set protocols for 12 different types of claim. Where there is no relevant pre-action protocol, the parties should exchange correspondence and information to comply with the objectives in bearing in mind that compliance should be proportionate.

The steps will usually include—

  • the claimant writing a letter of claim to the defendant with concise details of the claim. The letter should include the basis on which the claim is made, a summary of the facts, what the claimant wants from the defendant, and if money, how the amount is calculated

 

  • the defendant responding within a reasonable time – 14 days in a straightforward case and no more than 3 months in a very complex one. The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed and whether the defendant is making a counterclaim as well as providing details of any counterclaim; and

 

  • the parties disclosing key documents relevant to the issues in dispute.

 

 

There are some common elements throughout each of the protocols and pre-action conduct guidance. A potential defendant should respond and details relating to the exchange of information and documents by the parties.

Anyone considering litigation should always ensure that they collect together all relevant information, documentation and reports and keep them safe until they need to be produced (‘disclosure’).

 

There are currently the following pre-action protocols

 

Pre-Action Protocol for Resolution of Package Travel Claims
Practice Direction – Pre-Action Conduct and Protocols
Pre-Action Protocol for the Construction and Engineering Disputes
Pre-Action Protocol for Debt Claims
Pre-action Protocol for Media and Communications Claims
Pre-Action Protocol for Personal Injury Claims
Pre-Action Protocol for the Resolution of Clinical Disputes
Pre-Action Protocol for Professional Negligence
Pre-Action Protocol for Judicial Review
Pre-Action Protocol for Disease and Illness Claims
Pre-Action Protocol for Housing Conditions Claims (England)
Pre-Action Protocol for Housing Disrepair Cases (Wales)
Pre-Action Protocol for Possession Claims based on Mortgage or Home Purchase Plan Arrears in Respect of Residential Property
Pre-Action Protocol for Possession Claims by Social Landlords
Pre-Action Protocol for Low Value Personal Injury Claims in Road Traffic Accidents
Pre-Action Protocol for Claims for Damages in Relation to the Physical State of Commercial Property at Termination of a Tenancy (the ‘Dilapidations Protocol’)
Pre-Action Protocol for Low Value Personal Injury (Employers’ Liability and Public Liability) Claims

 

 

Hopefully this guide to pre-action procedure has proved useful. However, the information provided can never be a substitute for advice from an experienced lawyer. If you are in anyway unsure of what you need to do in your individual case our lawyers are available to help. One to one advice and having a qualified lawyer available to answer your questions only costs £37.50 and is available immediately by clicking the button below.

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Hopefully this has proved useful. However, the information provided can never be a substitute for advice from an experienced lawyer. If you are in anyway unsure of what you need to do in your individual case our lawyers are available to help. to answer your questions only costs £37.50 and is available immediately by clicking the button below.

One to one advice and having a qualified lawyer available

to answer your questions only costs £37.50 and is available immediately by clicking the button below.

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